We build a retention system that squeezes maximum value from your existing player base using

70–80% of players churn after their first deposit — we bring them back.

25-40%

Boost conversion rates from registration to deposit

by 25–40% using personalized email flows and timely reminders.

30-50%

through chatbots and trigger-based push notifications.

15-30%

Cut churn rates by 15–30%

by bringing players back with strategic email campaigns.

20-35%

Grow Net Gaming Revenue by 20–35%

without acquiring new players — just by activating the existing database through automated CRM tools.

Our clients are already earning $50,000* from a single email

now it’s your turn!

We capture the “hot window” right after registration to deliver the strongest offers.

We launch a Wheel of Fortune, Telegram games, and tournaments to boost engagement.

Automated win-back scenarios for players who have been inactive for 7, 14, or 30 days.

SPF, DKIM, and DMARC configuration, plus inbox placement optimization to keep emails out of spam.

Days 1–5

Full technical audit, domain setup (SPF, DKIM, DMARC), and integration with your platform.

Days 6–10

Launch of priority flows: welcome, abandoned registrations, and email confirmation. First deposits.

Days 11–20

Rollout of regular promo campaigns and reactivation mechanics for dormant users.

Days 21–30

Deep analytics, A/B testing of offers, and scaling the most profitable scenarios.

We understand player psychology and how gambling and betting mechanics really work.

No templates. We design strategies based on your GEO and project specifics.

We use game mechanics that increase activity and time spent with your product.

Most agencies sell content and “pretty emails.” We deliver systems, events, segmentation, and measurable results.

One email along the lines of “Here’s your bonus.” People would grab the free spins, and then we’d never see them again. Handbox rebuilt the whole funnel for us: a solid week-long onboarding flow with timers and segmentation based on how much someone put into their first deposit. The result: Day-2 retention increased by 28%, and repeat deposits happened 3x more often. On our own, we would’ve spent six months trying to set that up.

We kept tweaking the copy, but the emails simply weren’t landing. Deliverability was hovering around 60%. With Handbox, we did a full technical audit: set up custom redirects, split out dedicated IPs for transactional vs. promo, and cleaned up the sending infrastructure. That got us to 98.4% deliverability. And once emails actually started reaching people, our open rate climbed to 22%. It basically gave us access to our own database again.

The agency suggested a Telegram bot solution with deep API integration. Now the bot segments players automatically: VIPs get a personal manager, jackpot chasers get instant push alerts, and dormant users get reactivation quizzes. It’s genuinely more effective than just blasting messages. It turned into a full ecosystem living on the player’s phone — and our marketing looks miles more professional than it used to.

Then Vova and the team suggested what sounded like a crazy idea at first: switch to “plain” emails that read like a personal note from support or an account manager. We tested it on our churn segment — and the text-only emails performed 4x better. Players started replying, real conversations happened, and we brought back around 12% of our dead base without offering free spins — just by getting the tone right and showing some empathy.

We offer a full range of solutions to help you retain players effectively — from setting up email platforms to crafting personalized strategies and auditing your current campaigns.

We handle everything needed to launch and scale high-performing email campaigns.

We prepare technical requirements and integrate ESPs with your platform (Customer.io, SendGrid, etc.).

We design player journeys across all stages — from first touch to deposit.

If your campaigns aren’t converting, we analyze them to uncover gaps and opportunities.

Inbox recovery, chatbot development, email design, and HTML coding.

Fill out the form, and our team will contact you within 24 hours to discuss the details.

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